How can we help?
Help for planning and teaching your next class.
Getting started
Choose + in Classes, then Class Composer, Manual or Intelligent Class when available. Set your duration and working zone, add music, review your plan and save your class.
Music and offline reliability
Allow Apple Music access when requested. Check that your subscription is active and that songs are available on the device you will teach from. Download music in the Apple Music app before class if you prefer offline playback. A successful playback check does not guarantee that a download exists on every device.
Apple Watch and workout zones
Apple Watch is optional. Without a detected Watch, you can still use your class plan, timers, cues and music. For live heart rate and available workout zones, install the companion Watch app and grant Health permissions. See Settings in myCycleClass for current compatibility details.
Intelligent Class
Apple Intelligence must be supported, enabled and ready on your device. Availability can also depend on language, region and downloaded system models. Review generated names, cues, music and intervals before teaching.
Syncing between devices
Use the same iCloud account and enable iCloud for the app. Classes, movements, cues and profile defaults sync through your private iCloud database. Music permissions, subscriptions and downloads are managed separately on each device.
Contact support
Email myCycleClassApp@gmail.com for help or feedback. When reporting an issue, include your device model, system version, app version and build, and steps to reproduce it. Please do not send Health records or account passwords.
Privacy
Read our Privacy Policy for information about app data, Health permissions and diagnostics.